Privacy Policy
Your privacy matters. This policy explains what we collect, why we collect it, and how you can control your information.
Information We Collect
We collect information to fulfill orders, provide customer support, and improve our site and products.
Information you provide to us
- Account and order details: name, email, billing and shipping addresses, phone number.
- Payment information: processed securely by our payment partners; we do not store full card numbers.
- Support messages and form submissions.
- Marketing preferences and survey responses.
Information collected automatically
- Device and usage data: IP address, browser type, device identifiers, pages viewed, timestamps, and referring URLs.
- Approximate location derived from your IP address.
- Cookie and pixel data used for site functionality, analytics, and advertising (see Cookies & Tracking).
Information from third parties
- Payment processors and fraud prevention providers (e.g., transaction approvals, risk scores).
- Shipping carriers (delivery status and tracking).
- Advertising/analytics partners (aggregated performance metrics where permitted).
How We Use Your Information
- Process and fulfill your orders, returns, and exchanges.
- Provide customer support and respond to inquiries.
- Operate, secure, and improve our website and services.
- Personalize content and product recommendations.
- Send transactional communications (order confirmations, shipping updates).
- Send marketing messages with your consent or as permitted by law (you can opt out anytime).
- Detect, prevent, and investigate fraud, security incidents, and misuse.
- Comply with legal obligations and enforce our Terms & Conditions.
Legal bases for processing (EEA/UK/Switzerland)
- Contract: to provide products/services you request.
- Legitimate interests: to secure and improve our services, prevent fraud, and market to existing customers.
- Consent: for non-essential cookies/marketing where required.
- Legal obligation: recordkeeping, tax, and compliance.
Your Rights & Choices
Marketing communications
You can unsubscribe from marketing emails by using the link in those emails or by contacting us.
EEA/UK/Swiss residents
You may have the right to access, correct, delete, restrict, or object to processing, and to data portability. Where processing is based on consent, you can withdraw it at any time without affecting prior processing.
California and certain U.S. states
- Right to know, access, correct, and delete certain personal information.
- Right to opt out of sale or sharing of personal information for cross-context behavioral advertising.
- Right to non-discrimination for exercising your rights.
To exercise rights, email [email protected] with the subject “Privacy Request” and include your name, the country/state you reside in, and your request details. We may need to verify your identity. You may also authorize an agent to submit a request on your behalf.
Do Not Sell or Share My Personal Information (contact us to opt out of cross-context behavioral advertising and data sharing where applicable).
Data Retention
We keep personal information only as long as necessary for the purposes described in this Policy, including to meet legal, accounting, or reporting requirements. Retention periods vary based on the type of data and our legal obligations. When data is no longer needed, we will delete or de-identify it.
Security
We employ administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure. Please use unique, strong passwords and contact us immediately if you suspect unauthorized activity.
International Transfers
We are based in the United States. If you access our site from outside the U.S., your information may be transferred to and processed in the U.S. and other countries which may have different data protection laws. Where required, we use appropriate safeguards for such transfers.
Children’s Privacy
Our site is not directed to children under 13 (or older, as defined by local law), and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.
Do Not Track
Some browsers transmit “Do Not Track” signals. Because there is no consistent industry standard, we do not respond to these signals. We honor legally required opt-out signals where applicable by law.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated Policy on this page and update the effective date above. Material changes will be highlighted or otherwise communicated as appropriate.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us:
- Email: [email protected]
- Mail: Godspeed T Shirt Men, 147 Orchard St, New York, NY 10002, United States